More News from Apple

The controversy over Apple's admission that it has been deliberately slowing down older models of the iPhone continues to rage as its hasty attempt at damage limitation seems to have run into problems itself. The slowdown was due to power management issues with older batteries, and as a gesture of goodwill Apple said it would reduce the price of replacement battery packs. Although they warned at the time that initial supplies might be limited over the holiday period, now it looks likely that many customers will be waiting until at least March to take advantage of the reduced price offer. While packs should be available for the iPhone 6 and iPhone 6s Plus in the next couple of weeks, owners of the iPhone 6 Plus are realistically looking at late March or even early April for their replacements.

iPhone slowdown

Apple is also facing government investigation in France as a result of action by the consumer group HOP, which campaigns against planned obsolescence. While Apple denies that the purpose of the slowdown was to encourage sales of its newer devices, French competition authorities are investigating whether or not this is true, programmed obsolescence being a criminal offence in France.

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Meanwhile US senator John Thane has called on Apple to provide more information on the affair, arguing that even if it is true that it was merely a way of circumventing power management issues in older models, the way the company has responded has left a lot to be desired. He is calling for greater transparency from the firm in the face of huge amounts of customer criticism.

There is also bad news concerning its latest iOS update, iOS 11.2.2, which is an essential patch as it deals with the Spectre and Meltdown vulnerabilities. However early testers are reporting that it causes a significant hit in performance, and there are no change log notes to explain to customers exactly what has changed in the OS.

new iphone update

None of this, of course, has harmed Apple's punishing release schedule- along with a newly updated iPhone SE, the latest ads for the iPad Pro show an increased focus on augmented reality.

If you any questions about Apple products in general, please contact the team here at iRepairs Harlow. We’d be delighted to help.

E – info@irepairsharlow.co.uk

T - 01279 210091

 

 

Apple News - Latest...

Apple has found itself in a spot of hot water with a lot of its customers in the last week or so, with the news emerging that it has allegedly been slowing down older models of its signature iPhone handheld device. This seemed to confirm a long-standing conspiracy theory about Apple in the minds of many, to the extent that Apple finds itself facing lawsuits in various countries from angry customers.

Many people have long been (incorrectly) of the opinion that Apple has been hobbling its older phones in order to push people into buying its newer models, an official statement released by the company apologising for the slowdown reveals that the reason is to do with battery life.

iPhone Battery life

According to their statement, slowing down the older models is necessary to protect devices with ageing lithium batteries from shutting down suddenly and damaging their components. And while there is no evidence whatsoever to support the idea that it is in fact a policy of planned obsolescence, a lot of customers are still very angry.

how do I make my battery life better

As a gesture of goodwill, Apple has announced that it will slash that price of replacement batteries, and will also update the software in the devices so that from now on it will let users know whether their battery is still in good condition. The company has apologised unreservedly and completely denied claims that the slowdown was for nefarious commercial purposes.

white iPhone 7 and 7s

Whether this apology will win them back their lost goodwill among a section of their customer base as yet still remains to be seen, but the reduction in price for replacement batteries and the new battery monitoring software upgrade can only be good news for users of older devices.

Apple has also warned that the discounted battery replacements may initially be in short supply, as the severity of the situation is greater than it expected.

 

iRepair Harlow repair Apple devices such as iPhones, iPads and Macs. They also repair Windows based PCs and laptops. For more information please call 01279 210 091. 

Apple, HomeKit and Cyber Security

Cyber security can seem like an uphill battle, or a never-ending arms race. As the technologies we take for granted become more complex, more and more vulnerabilities and potential exploits are uncovered. Millions of people using millions of devices means it's inevitable that unforeseen problems will arise, no matter how much testing has been done before their launch.

apple patches and cyber security

And while the old adage that Apple products are safer (because people don't tend to write so many viruses for them) is true to an extent, viruses are only one of the many things you have to worry about when entrusting your personal and banking data to a computer.

homekit software update

A lot of the time it's all about trying to find the vulnerabilities in a system before the criminals do, rather than responding to problems that have already occurred. Fortunately Apple have huge teams of specialists working on this round the clock in order to pre-empt any attacks.

Recently they discovered a flaw in iOS HomeKit, the app that allows users to control various items around their house (lights, smoke detectors or even the locks on their doors) from their iPhone. The flaw was a very serious one- it could in theory allow someone who had gained access to the user's iCloud account to take control of any things in their home tied to HomeKit. Although it would have been a difficult attack to carry out, the consequences could have been very bad indeed- a stranger being able to unlock your front door is not something anyone wants.

apple home kit security flaws

Fortunately the flaw was discovered before anyone managed to exploit it. Apple announced a temporary server-side fix when the exploit was discovered, and it will be permanently dealt with by a patch in the next few days. Hopefully the patch will not follow in the footsteps of Apple's recent High Sierra software update, which was designed to fix a problem whereby malicious users could gain access to the user's computer, but which in conjunction with an earlier version of the OS would only result in a temporary fix.

With new exploits and flaws becoming apparent as time goes on, Apple's cyber security division have their work cut out for them every bit as much as those working on PCs.

If you any questions about Apple products in general, please contact the team here at iRepairs Harlow. We’d be delighted to help.

E – info@irepairsharlow.co.uk

T - 01279 210091

iOS 11 Patches and the Battery Life of the iPhone X

After its much-anticipated and highly celebrated launch, Apple's new iPhone X is now out in the wild and being used by millions of customers worldwide. Although such devices always undergo intensive testing prior to their release, actual day to day use by such a huge customer base can be a daunting prospect for any manufacturer, who now has to wait and see how well new features work on such a large scale - and how they are received.

iOS 11 patches

New operating system updates, patches and the like are all par for the course with pretty much any piece of technology post-release, and Apple are no different. iOS 11, the latest iteration of Apple's trademark operating system, is already on its seventh update since its launch in September, with the latest being iOS 11.1.2, aimed at addressing problems which users have been finding with their devices.

Among these was an odd issue some users were encountering whereby if the temperature dropped suddenly the touchscreen could sometimes become temporarily unresponsive, as well as another minor issue with capturing video, but the thing most customers want an upgrade to do is tackle the problem of short battery life which has plagued iOS 11 since its rollout.

iphone x battery life

Some found an improvement with iOS 11.1, but apparently the new upgrade has done little to further improve things in this area. It may seem counterintuitive to think that battery life can be improved by a software, rather than hardware update, but it makes a lot more sense when you take into account the fact that it's the software that tells the device what processes to run and when to run them. A poorly-optimised operating system can lead to hardware problems due to the stresses and strains it puts on the processors. And while the current battery life of the iPhone X is not exactly a deal-breaker, there is still a lot of room for improvement, which will hopefully come with future software upgrades. And the fact that there have already been so many means Apple are more than willing to keep responding to problems that arise and providing support for their new devices.

If you any questions about Apple products in general, please contact the team here at iRepairs Harlow. We’d be delighted to help.

E – info@irepairsharlow.co.uk

T - 01279 210091

Have YOU bought Your iPhone X Yet?

Apple's biggest and most hotly-awaited product of the year, the iPhone X, is looking set to break new records for the tech giant, despite its prohibitively expensive price point. The new device, boasting a bezel-less screen display and new facial recognition technology, is selling for around £1000, but that doesn't seem to be dissuading the faithful from going for the upgrade.

iPhoneX Essex

Although initially industry analysts had concerns about the device due to reported difficulties in production, which led to limited launch day supplies, Apple appears to have overcome these problems and industry analyst Ming Chi-Kuo is predicting sales of between 25 and 27 million for the current quarter. 

iPhone repairs Essex

And to further assuage fears over those production bottlenecks, he also expects the first quarter of next year to see an increase in production of 45 percent, accompanied by a drop in iPhone 8 production of around 60 percent. This decline in production for the lesser device would suggest that Apple is confident that there is huge demand for the iPhone X, although the iPhone 8 Plus is also currently selling well above expectations.

iPhone X sales

Apple's own earnings guidance for investors tells a similarly positive story, with revenue anticipated revenue for this quarter falling somewhere between 84 and 87 billion dollars.

Apple seem to really be throwing their entire weight behind the new iPhone X, with a lot of post-release support promised. Interviewed in Wallpaper* magazine, Apple's Chief of Design, Jony Ive,  has hinted at interesting things to come in software upgrades over the next twelve months, though he declined to go into detail as to what they would actually entail, other than that in a year's time “this object will be able to do things that it can't now”.

Of course, now that the various rumours surrounding the iPhone X have either been fulfilled or refuted, it's time for the rumour mill to grind on to next year's expected release, and already the internet is abuzz with speculation about 2018's offering, the iPhone X 2. But in the meantime it sounds like there will be plenty to talk about as the functions of the iPhone X evolve and expand. And Apple, it would appear, is positively thriving on public interest.

If you any questions about Apple products in general, please contact the team here at iRepairs Harlow. We’d be delighted to help.

E – info@irepairsharlow.co.uk

T - 01279 210091