Apple has found itself in a spot of hot water with a lot of its customers in the last week or so, with the news emerging that it has allegedly been slowing down older models of its signature iPhone handheld device. This seemed to confirm a long-standing conspiracy theory about Apple in the minds of many, to the extent that Apple finds itself facing lawsuits in various countries from angry customers.
Many people have long been (incorrectly) of the opinion that Apple has been hobbling its older phones in order to push people into buying its newer models, an official statement released by the company apologising for the slowdown reveals that the reason is to do with battery life.
According to their statement, slowing down the older models is necessary to protect devices with ageing lithium batteries from shutting down suddenly and damaging their components. And while there is no evidence whatsoever to support the idea that it is in fact a policy of planned obsolescence, a lot of customers are still very angry.
As a gesture of goodwill, Apple has announced that it will slash that price of replacement batteries, and will also update the software in the devices so that from now on it will let users know whether their battery is still in good condition. The company has apologised unreservedly and completely denied claims that the slowdown was for nefarious commercial purposes.
Whether this apology will win them back their lost goodwill among a section of their customer base as yet still remains to be seen, but the reduction in price for replacement batteries and the new battery monitoring software upgrade can only be good news for users of older devices.
Apple has also warned that the discounted battery replacements may initially be in short supply, as the severity of the situation is greater than it expected.
iRepair Harlow repair Apple devices such as iPhones, iPads and Macs. They also repair Windows based PCs and laptops. For more information please call 01279 210 091.